1. Introduction
Welcome to GlowCore (referred to as "we," "us," or "our"). By accessing and using our website glowcore.com.pk (the “Site”) and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our Site.
If you do not agree with these Terms, you should not use this Site or purchase our products.
2. Eligibility
-
You must be at least 18 years old to place an order on our Site.
-
By using the Site, you confirm that you are legally capable of entering into a binding agreement.
3. Products & Descriptions
-
We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color, packaging, or formulation may occur.
-
GlowCore reserves the right to modify or discontinue any product without prior notice.
4. Orders & Payment
-
By placing an order, you agree to provide accurate, current, and complete information.
-
All orders are subject to availability and confirmation.
-
We accept payment methods as listed at checkout (e.g., Cash on Delivery, Credit/Debit Card, Bank Transfer, Easypaisa/JazzCash).
-
GlowCore reserves the right to cancel or refuse any order at its sole discretion (e.g., due to stock unavailability, pricing errors, or fraudulent activity).
5. Shipping & Delivery
-
Delivery times are estimates and may vary due to courier delays, location, or unforeseen circumstances.
-
Shipping charges (if applicable) will be displayed at checkout.
-
Risk of loss and title for products passes to you upon delivery.
6. Returns, Refunds & Exchanges
-
We accept returns/exchanges only for unopened, unused, and undamaged items within [X days] of delivery.
-
Due to hygiene reasons, opened or used cosmetic products cannot be returned.
-
Refunds will be processed using the original payment method within [X working days] of receiving the returned product.
-
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or damaged product).
7. Pricing & Promotions
-
All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise.
-
GlowCore reserves the right to change prices, offers, or discounts without prior notice.
-
Promotional codes or discounts are subject to terms and cannot be combined unless stated.
8. Intellectual Property
-
All content on this Site, including text, images, logos, graphics, and product descriptions, is the property of GlowCore and protected by copyright and trademark laws.
-
You may not copy, reproduce, distribute, or exploit any content without prior written permission.
9. User Accounts
-
If you create an account on our Site, you are responsible for maintaining the confidentiality of your login details.
-
You agree to notify us immediately of any unauthorized access to your account.
-
GlowCore is not liable for any loss or damage arising from unauthorized account use.
10. Limitation of Liability
-
GlowCore shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
-
Our total liability to you for any claim shall not exceed the amount paid for the product in question.
11. Indemnification
You agree to indemnify and hold GlowCore, its employees, affiliates, and partners harmless from any claims, losses, damages, or expenses arising from your use of the Site or violation of these Terms.
12. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of those external sites.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City, e.g., Karachi/Lahore/Islamabad].
14. Changes to Terms
We may update these Terms & Conditions from time to time. Updated versions will be posted on this page with a new “Last updated” date.
